$40.00 charge on account

What is the name of the domain?

all

What is the issue you’re encountering

We have a $40.00 charge on our city credit card form cloudflare that was not authorized. I reach out to the billing team over a month ago and they have not responded. not the only user that has complained about this.

What steps have you taken to resolve the issue?

Send support ticket to billing with no response

Billing issues requre a Billing ticket with Support

01320874 and 01282546

In what area can we help you?

Refunds

Hello !

I have escalated this case to the billing team. A billing specialist will get back to you through ticket

Thank you

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