3rd Party on Cloudflare showing our old website

What is the name of the domain?

What is the issue you’re encountering

This is our old website - pages showing that shouldn’t be there. We had this website hosted on Names.co and we asked them to delete the hosting - which they said they did on March 5th 2025. We deleted our account and did not renew the domain.

What steps have you taken to resolve the issue?

I am trying to get in touch with Cloudflare and ask them to strip the domain of any original settings or any web pages of our old site. I have just set up an account to send this support message, but I have no access to the domain or the hosting. Names.co say it is not their problem and to contact Cloudflare. I have seen a post on IP change seems to have worked but still seeing old website - #3 by fritex which may be something similar? I just don’t understand how so much of the website is still present. We have nothing to do with Cloudflare.

What are the steps to reproduce the issue?

It’s live at the moment. It would be great if Cloudflare support could contact me, thanks.

Screenshot of the error

The domain was registered on 26 Feb 2025 so if you let it expire, someone else has bought it…
https://cf.sjr.dev/tools/check?6af09871e85d4e0da0b3e3da72997809#rdap

[deleted duff info]

Likely Cloudflare is just a proxy in front of the host. If you want to claim copyright over the material you can try to file an abuse report with Cloudflare. If the site is just using the CDN and Cloudflare is not the host, Cloudflare will forward your complaint to the real host. Whether the host does anything or not is up to them.
https://abuse.cloudflare.com

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Thank you. This is very helpful.

Sorry I had a typo in my tests so edited the post above. The content does not seem to be at the previous hosts. It may be the content has been rebuilt from internet archive copies or elsewhere. As behind the Cloudflare proxy, it’s not possible to know.

You can try the Cloudflare abuse approach but if the content is not actually hosted by Cloudflare then Cloudflare can only pass your request to the actual host.

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Thank you - and names.co came back with. …‘I have checked our DNS Zones and can see that one still exists with us and so this has been removed. As the DNS is managed by Cloudflare and the zone was for our own nameservers, I can’t see this being the cause for why content was shown however, this can now be ruled out due to it’s removal from our systems. If content is still showing from a previous website, I would advise contacting the Nameserver provider of this domain and ask them for further support on how this can be taken down.’

This is all you can do then…

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