2FA issue - possible to disable it?

Hello everyone!

I have a quick question…
We had an IT engineer to the company that he setup our Cloudflare account. Problem is that he was a superuser and I am just an administrator. I want to disable the 2fa from his account and mine if possible. How I can do that?

thank you in advance

Only Support can fix your 2FA problem. This article has some tips farther down on 2FA “recovery.”

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Thank you sdayman for your quick response. i will read the article and if i will not be able to fix it i will contact Cloudflare :slight_smile: Thank you!

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Unfortunately i have to contact with Cloudflare… Can i send an email from my business account to [email protected] or open a ticket?

You can certainly try.

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