2FA codes aren’t been sent

Hey I have requested to access my 2FA codes and it showed me this message since 6th of March:

„Success! You will receive an access code in 3-5 days at your email address.

This waiting period is to ensure the security of your account. Submitting additional requests will not shorten it.”

How is that possible that still haven’t heard nothing from Cloudflare, their social media support doesn’t exist and I can’t create a ticket because I have to login first which is the stupidest thing ever.

Can someone help with that?

Sorry for the issues with 2FA. Here is a link for 2FA recovery (is it what you’ve been using?)

These links may help, but they only work when logged out

This is the link I wanted to share with you:
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help

Other account recovery links for anyone that sees this downtheline
If you know the email: https://dash.cloudflare.com/forgot-password
If you don’t know the email: https://dash.cloudflare.com/forgot-email

But that’s not what I asked, I don’t have a problem with password or email. When i sign into my account it requires a 2FA and I was using the codes given to me by Cloudflare and none of them work anymore. I tried to recover them and it says it will be sent to me via email and still nothing. I requested on 6 of March and nothing yet, I can’t open a ticket or login to my account because the authentication codes don’t work anymore.

Did you do this?
This is the link I wanted to share with you:
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help

Is that the same page you have been using to gain access?

Yeah I did it and I finally created a ticket. Can you check it? Ticket: 3184099

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Thank you, I’ve added myself to the ticket and will be notified when you reply indicating you were able to add the file.

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I uploaded the meta tag on my domains homepage.

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Hey :wave: any update on that??

My apologies, I just sent you a message and got this taken care of for you.

You now should be able to log in.

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