2 Factor Authentication

2fa

#1

Hello!

I can not log in to my account.
I have 2 factor authentication.
I correctly type the authentication code generated by the Google Authenticator app. Even typing the correct code appears the message in clouflare saying that I did not type the code correctly.

What could be happening?


#2

Try a different browser. If that doesn’t work, read on…

Did you get backup codes when you set up 2FA? Hopefully, so try one of those. If that works, disable 2FA, then re-enable it. That should refresh you 2FA Google Authenticator app.


#3

Hello!

I already tried from another browse and it also did not work.

I have the backup code.

How should I use this code?

Thanks,


#4

I got it with the backup code.

Thank you!


#5

This topic was automatically closed after 14 days. New replies are no longer allowed.