2 Factor Auth isn’t working (not reciving e-mail)


#1

I’ve logged from other country than I usually do and got message:

You’re attempting to log into Cloudflare from an unrecognized IP Address.
Please enter the Authentication Token that was sent to the email associated with this account.

I didn’t get any e-mail. I tried couple of times. There is nothing in spam. Please help. My login e-mail: [email protected]


#2

Try sending an email to: support AT cloudflare DOT com from that email address. That should open a support ticket. It’s a holiday weekend, so response time may be a bit slow.


#3

please help, i lost my phone, and all data from pc, I can’t access to my cloudflare account.

how I can get back my acount?

help pleasee


#4

I hope you still have access to the email account that’s tied to your Cloudflare account. Send a message to: support AT cloudflare DOT com