I have 2 domains with Cloudflare (Helder dot blog) & (helderlopes dot co dot uk) and cannot manage either of them. When I click on the manage button, I get a 404 error page (404 | We Can’t find the page you’re looking for)
The real kicker is I can’t open a support ticket because my domains aren’t listed in the drop-down menu…
Just paid for both of them to be renewed too. Can someone please help. I’m so frustrated with Cloudflare.
P.S I only need to mage my DNS setting, I don’t want them proxied through Cloudflare. Many thanks
Yes, both have been added as sites many times. These errors started occurring when I removed Cloudflare from the Cloudflare domains. I should still be able to manage the domains right? But no, when I click on manage, I get the 404 errors…
I can even re-add again… This seems like an internal Cloudflare problem. My friend did warn me about Cloudflare, I should of listened.
I get a error saying my domains are not a registered domain. Even though they are registered with Cloudflare and I just renewed them. Hence the reason, I can’t open a support ticket because my domains don’t appear in the drop down choice. I can send a screenshot if possible. Both domains are Cloudflare domains…
Thanks for the details. Please email [email protected] from the email address on your account. Include details of the domains and the fact you removed them from your dash and now can’t add them back again. Also include a link to this topic.
When you get an autoresponse with a ticket number please post that here so we can escalate it.
It’s essentially the same thing, the proxy setting is configured with the DNS settings. Removing the site from Cloudflare removed it entirely from your dashboard so you lose the ability even to manage DNS. Perhaps what you meant to do was pause Cloudflare which disables the proxy across the entire zone, alternatively you can do it per hostname in the DNS tab.
I tried both of them options. It does pause the proxying but leaves traces of Cloudflare’s proxies around. For instance, Wordfence still wanted to get real IP detection using Cloudflare’s headers (That was with Cloudflare paused. Like a marriage, you’re not fully separated until you get a divorce.