1323 error and no response from support

What is the name of the domain?

platcore.pro

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

If I try to add a new domain on Free plan (see attached screenshot)

Billing issues requre a Billing ticket with Support

01261064

In what area can we help you?

I don’t know

Screenshot of the error

Also on account (Manage Account > Billing > Invoices and documents) all invoices in status “Paid”.

A post was merged into an existing topic: Looking for billing assistance

Still absolutely no response from Cloudflare Support.

Still absolutely no response from Cloudflare Support.

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