1033 Error

What is the name of the domain?

Peyton.page

What is the error number?

1033

What is the error message?

Cloudflare Tunnel error

What is the issue you’re encountering

can’t connect to website even though everything else seems fine

What steps have you taken to resolve the issue?

chatgpt and reading through lots of docs :slight_smile: (I know that’s not what its asking for, but yeah…)
I have run into a similar issue before but I still don’t understand it

What are the steps to reproduce the issue?

here is the info for my setup and logs

tunnel: 14879eb6-0e86-441d-b6a4-2bb3eb233acf
credentials-file: /home/peyton/.cloudflared/14879eb6-0e86-441d-b6a4-2bb3eb233acf.json
origincert: /home/peyton/.cloudflared/cert.pem

ingress:

cloudflared tunnel run
2024-09-06T03:12:37Z INF Starting tunnel tunnelID=14879eb6-0e86-441d-b6a4-2bb3eb233acf
2024-09-06T03:12:37Z INF Version 2024.8.3
2024-09-06T03:12:37Z INF GOOS: linux, GOVersion: go1.22.2-devel-cf, GoArch: amd64
2024-09-06T03:12:37Z INF Settings: map[cred-file:/home/peyton/.cloudflared/14879eb6-0e86-441d-b6a4-2bb3eb233acf.json credentials-file:/home/peyton/.cloudflared/14879eb6-0e86-441d-b6a4-2bb3eb233acf.json origincert:/home/peyton/.cloudflared/cert.pem]
2024-09-06T03:12:37Z INF Generated Connector ID: 821000b6-9615-469d-bab8-996323442c36
2024-09-06T03:12:37Z INF cloudflared will not automatically update if installed by a package manager.
2024-09-06T03:12:37Z INF Initial protocol quic
2024-09-06T03:12:37Z INF ICMP proxy will use 192.168.1.161 as source for IPv4
2024-09-06T03:12:37Z INF ICMP proxy will use fe80::4eed:deff:fe53:8f65 in zone wlp2s0 as source for IPv6
2024-09-06T03:12:37Z WRN The user running cloudflared process has a GID (group ID) that is not within ping_group_range. You might need to add that user to a group within that range, or instead update the range to encompass a group the user is already in by modifying /proc/sys/net/ipv4/ping_group_range. Otherwise cloudflared will not be able to ping this network error=“Group ID 1000 is not between ping group 1 to 0”
2024-09-06T03:12:37Z WRN ICMP proxy feature is disabled error=“cannot create ICMPv4 proxy: Group ID 1000 is not between ping group 1 to 0 nor ICMPv6 proxy: socket: permission denied”
2024-09-06T03:12:37Z INF Starting metrics server on 127.0.0.1:45929/metrics
2024-09-06T03:12:37Z INF Registered tunnel connection connIndex=0 connection=5bdcde53-3f9d-4e69-a78f-35dedf2aead0 event=0 ip=198.41.192.167 location=den03 protocol=quic
2024-09-06T03:12:38Z INF Registered tunnel connection connIndex=1 connection=73ccba02-60c4-4636-b0c3-45caddbe9660 event=0 ip=198.41.200.53 location=slc01 protocol=quic
2024-09-06T03:12:39Z INF Registered tunnel connection connIndex=2 connection=80386f0d-94a0-464a-8820-d29cd284700d event=0 ip=198.41.192.67 location=den01 protocol=quic
2024-09-06T03:12:40Z INF Registered tunnel connection connIndex=3 connection=f304e03b-2861-44a7-9afb-510e3c5c38bf event=0 ip=198.41.200.113 location=slc01 protocol=quic

sudo systemctl status cloudflared
● cloudflared.service - cloudflared
Loaded: loaded (/etc/systemd/system/cloudflared.service; enabled; preset: enabled)
Active: activating (start) since Fri 2024-09-06 03:01:28 UTC; 7min ago
Main PID: 7917 (cloudflared)
Tasks: 9 (limit: 4478)
Memory: 16.2M (peak: 18.8M)
CPU: 1.007s
CGroup: /system.slice/cloudflared.service
└─7917 /usr/bin/cloudflared --no-autoupdate tunnel run --token eyJhIjoiMTBhMjNhYzhmYTE3MDgzNzE0Y2E2YjY5ZDRkNzdhMmQiLCJ0I>

Sep 06 03:02:53 peyton cloudflared[7917]: 2024-09-06T03:02:53Z INF Retrying connection in up to 1m4s connIndex=0 event=0 ip=198.41.19>
Sep 06 03:03:22 peyton cloudflared[7917]: 2024-09-06T03:03:22Z ERR failed to serve incoming request error="Unauthorized: Failed to ge>
Sep 06 03:03:22 peyton cloudflared[7917]: 2024-09-06T03:03:22Z ERR Register tunnel error from server side error="Unauthorized: Failed>
Sep 06 03:03:22 peyton cloudflared[7917]: 2024-09-06T03:03:22Z INF Retrying connection in up to 1m4s connIndex=0 event=0 ip=198.41.19>
Sep 06 03:03:36 peyton cloudflared[7917]: 2024-09-06T03:03:36Z ERR failed to serve incoming request error="Unauthorized: Failed to ge>
Sep 06 03:03:36 peyton cloudflared[7917]: 2024-09-06T03:03:36Z ERR Register tunnel error from server side error="Unauthorized: Failed>
Sep 06 03:03:36 peyton cloudflared[7917]: 2024-09-06T03:03:36Z INF Retrying connection in up to 1m4s connIndex=0 event=0 ip=198.41.19>
Sep 06 03:08:56 peyton cloudflared[7917]: 2024-09-06T03:08:56Z ERR failed to serve incoming request error="Unauthorized: Failed to ge>
Sep 06 03:08:56 peyton cloudflared[7917]: 2024-09-06T03:08:56Z ERR Register tunnel error from server side error="Unauthorized: Failed>
Sep 06 03:08:56 peyton cloudflared[7917]: 2024-09-06T03:08:56Z INF Retrying connection in up to 1m4s connIndex=0 event=0 ip=198.41.19>

error="Unauthorized: Failed to get tunnel" usually means that the token is wrong. It couldn’t be authenticated.

Can you recreate the tunnel again and get a new token?