1015 rate limited without rate liming rules

We have wrapped a Bubble web app using the BDK wrapper to make it a native app. Certain users get an error saying “You have been rate limited” when accessing the app through their mobile devices. We don’t have any rate limiting rules in place, yet we are facing this error. We have also seen the previous blog posts that discuss this issue in greater detail but it hasn’t worked for us. Please advise on how we should proceed.

I have tried what you suggested and have uploaded the following screenshot for reference. We did not have any logs yet the users received the 1015 error.

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