1014 error when using Go High Level CNAME record insights.gohighlevel.com

[scott130]

What is the name of the domain?

insights.brandzoid.com

What is the error number?

1014

What is the error message?

CNAME Cross-User Banned

What is the issue you’re encountering

I am trying to use a CNAME and that error is coming up when I do.

What feature, service or problem is this related to?

DNS records

Screenshot of the error

[GeorgeAppiah]

Set the Proxy Status of the CNAME record to DNS Only