1014 DNS Error

[techkiwi]

What is the name of the domain?

Bike Fit Matters Symposium

What is the error number?

1014

What is the error message?

CNAME Cross-User Banned

What is the issue you’re encountering

the link is not resolving

What steps have you taken to resolve the issue?

I’m trying to delete a A Record but the record is not showing in my DNS.

Screenshot of the error

[sjr]

You are pointing your DNS at Go High Level, if you are getting a 1014 error then this means something isn’t set up at their end for your domain. For me it seems to be working now, are you still having a problem?

[techkiwi]

Thanks for replying. The domain works fine. GHL has a Google review system and when the Google review link is created it resolves to two ip addresses, one that is owned by GHL and another, 172.64.151.208 that is apparently an A record on my domain but this record or IP address does not show up in my DNS dashboard.
I’m at a loss as what to do.