fred15
1
What is the name of the domain?
conteudo energypass com br
What is the error number?
1014
What is the error message?
CNAME Cross-User Banned
What is the issue you’re encountering
Error 1014
What steps have you taken to resolve the issue?
None. I don’t know which user or account is “crossed” to check.
What feature, service or problem is this related to?
I don’t know
What are the steps to reproduce the issue?
just visit https://conteudo.energypass.com.br/
Screenshot of the error
sjr
2
What DNS record have you set for conteudo
in your Cloudflare DNS?
fred15
3
Hi!
I followed hubspot instructions and added 4680927.group27.sites.hubspot.net
sjr
4
It seems the Hubspot IP address is being announced by Cloudflare…
https://radar.cloudflare.com/ip/199.60.103.2
Set the DNS record to “DNS only” instead of “Proxied” and see if that works.
1 Like
fred15
5
it’s already in ‘DNS only’
sjr
6
Check with hubspot. It may be that something is not configured on their end.
system
Closed
7
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