10 or 15 second delay on requests

What is the name of the domain?

https://aurora-alerts.uk

What is the issue you’re encountering

Requests the site makes to its APIs via ajax have a delay of 5, 10 or 15 seconds applied. A test page I made has a 15s delay added every approximate 1 in 10 requests.

What steps have you taken to resolve the issue?

I made a test page at https://aurora-alerts.uk/test-flot.php. If I repeatedly hit ctrl-f5 in the browser, it normally serves the page in < 200ms. However, every so often it will have a 10 or 15 second delay added.

My live site at https://aurora-alerts.uk/ makes several API calls by ajax every few minutes to refresh the display, some specific API calls always have a 5s delay, others 10s delay and others 15s delay. Using a domain pointed directly at the server, no delays are ever applied.

What are the steps to reproduce the issue?

I made a test page at https://aurora-alerts.uk/test-flot.php. If I repeatedly hit ctrl-f5 in the browser, it normally serves the page in < 200ms. However, every so often it will have a 10 or 15 second delay added.

Also, visit https://aurora-alerts.uk/ and watch the network traffic in developer tools. All requests should take a few hundred milliseconds but some requests have a 5 or 10 second delay applied.

Screenshot of the error

1 Like

I’ve got the same problem here, but the delay is 20–60 s:

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Is there anything that I can do to solve this problem? Can anyone help?

Is this because I am using a free plan? Do I need to get a paid plan to remove the 5-15 second request delays? I would pay if I knew that would solve it but I worry about paying only to find that same problem exists. Please can anybody advise? I have had to switch off the proxy DNS.