1.1.1.1 not resolving gov.in domains

From past few days Cloudflare DNS has stopped resolving gov.in domains:

Aarogya Setu: COVID-19 India App Not Working
ipindia.gov.in not working and many other gov.in sites not resolving

Why this was done?

3 Likes

Can confirm the same issue. Please look into it. Other resolvers like quad nine,Google DNS are working fine.

Can confirm the same behaviour.

[email protected]:~# dig rac.gov.in @1.1.1.1

; <<>> DiG 9.14.8 <<>> rac.gov.in @1.1.1.1
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 38432
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1452
;; QUESTION SECTION:
;rac.gov.in.			IN	A

;; Query time: 3078 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Fri Jun 26 13:56:19 IST 2020
;; MSG SIZE  rcvd: 39

[email protected]:~# dig registry.gov.in @1.1.1.1

; <<>> DiG 9.14.8 <<>> registry.gov.in @1.1.1.1
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 14371
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;registry.gov.in.		IN	A

;; Query time: 4893 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Fri Jun 26 13:56:42 IST 2020
;; MSG SIZE  rcvd: 33

Hi Cloudflare Team,

I have observed one of major Indian Government EPF website is not accessible while using cloudlflare DNS.
However same is working fine via other/public DNS.

Kindly refer below logs and take a deep look at why this site DNS is not getting resolved and do the needful to make this work, also check if similar issue is affecting more such sites. Many peoples relay on cloudflare DNS as secure/privacy DNS but bcoz of such issues we have to go back to other DNS.


Logs>>>>>>

C:\Users\bonny>nslookup unifiedportal-mem.epfindia.gov.in
Server: UnKnown
Address: 1.1.1.3

*** UnKnown can’t find unifiedportal-mem.epfindia.gov.in: Server failed
C:\Users\bonny>nslookup unifiedportal-mem.epfindia.gov.in 1.1.1.1
Server: one.one.one.one
Address: 1.1.1.1

*** one.one.one.one can’t find unifiedportal-mem.epfindia.gov.in: Server failed

C:\Users\bonny>tracert -d unifiedportal-mem.epfindia.gov.in
Unable to resolve target system name unifiedportal-mem.epfindia.gov.in.


Able to resolve via public DNS>>>>>>>>
C:\Users\bonny>nslookup unifiedportal-mem.epfindia.gov.in 8.8.8.8
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: unifiedportal-mem.epfindia.gov.in
Address: 103.194.45.1

Hi, sorry about the problems. It looks like nic.in nameservers went unreachable from some places. I’ve sent an email to nic.in to help us figure out where exactly is the issue.

1 Like

Great!

Hi Cloudflare Team,

Kindly keep us further posted, if any updates from destination (NIC.in).
Or meanwhile kindly go for some workaround as on other DNS services websites are opening fine.

Hi Team,

The government websites/domains are opening fine now.
Kindly share little RCA on same as this was major issue. If any changes from cloudflare or from NIC.in side?

Hi, I’m glad it’s working for you, but it seems like there are still issues and packet loss. I haven’t received any response from nic.in yet, I’ll try to resend the email.