Hello, I am using Hathway Broadband and Other ISPs also.
But, this issue with specifically with Hathway Broadband where I am not able to load 22.214.171.124 in any of the browser.
I have done the tracert so that your technical team can have the enough data to work upon.
Microsoft Windows [Version 6.3.9600] (c) 2013 Microsoft Corporation. All rights reserved. C:\Users\Username>tracert 126.96.36.199 Tracing route to 1dot1dot1dot1.cloudflare-dns.com [188.8.131.52] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms router.asus.com [192.168.2.1] 2 1 ms <1 ms <1 ms 192.168.0.1 3 1 ms <1 ms <1 ms 192.168.1.1 4 11 ms 17 ms 8 ms some-hathway-ip 5 9 ms 10 ms 9 ms some-hathway-ip 6 9 ms 11 ms 8 ms some-hathway-ip 7 10 ms 12 ms 8 ms 1dot1dot1dot1.cloudflare-dns.com [184.108.40.206] Trace complete.
Edit Note: I have removed the IPs from the message for the security purpose. If you need the IPs or the new trace-route, I am can provide that to you with no issues. I’m always available for your diagnosis on this case and I’ll be actively providing the trace-route with everything.
But since this post is public, I have to remove the IPs for security.
@cscharff or anyone from the official team could have it checked that out for the reason it is happening?
P.S.: First 3 hops (ranging 1-3) are my router level hops.
Suggestion: Can you just give the third alternative to your DNS Services? Because 220.127.116.11 is not loading and I have to rely upon only on 18.104.22.168 right now. Also, IPv6 doesn’t work (ISP doesn’t support).
Please consider rolling out another IP just in case someone isn’t able to load 22.214.171.124 this would be really appreciated by the community and the people like me who wants to use both DNS for the hassle-free experience.